CelebTickets may charge service fees or processing fees on top of the ticket price. These fees are used to cover the costs of processing and delivering tickets to customers. Customers will see a breakdown of all fees before completing their ticket purchase.
CelebTickets occasionally offers discounts or promotions on ticket purchases, such as early bird specials, bundle deals, or holiday sales. Customers can sign up for our newsletter or follow us on social media to stay informed about upcoming promotions.
Yes, customers can contact CelebTickets customer service for assistance with ticket purchases, inquiries, or issues. Our customer service team is available via email, phone, or live chat to provide support and address any concerns. Visit our website for contact information and hours of operation.
CelebTickets currently does not have a mobile app for ticket purchases. However, our website is mobile-friendly and optimized for easy browsing and ticket purchasing on smartphones and tablets. Customers can access our website on their mobile devices to conveniently purchase tickets on the go.
CelebTickets values customer feedback and reviews as a way to improve our services and enhance the customer experience. Customers can leave reviews and ratings for events they have attended on our website. Additionally, customers can provide feedback directly to our customer service team to share their suggestions, concerns, or compliments.
CelebTickets does not currently offer a waitlist feature for sold-out events. However, customers can check back regularly on our website for ticket availability updates or sign up for our newsletter to receive notifications about ticket releases or additional ticket inventory for popular events. Stay informed and be ready to secure tickets when they become available.
CelebTickets does not offer ticket insurance or protection for unforeseen circumstances such as event cancellations, travel disruptions, or personal emergencies. Customers should review the specific event's terms and conditions for information on ticket refund policies in case of unforeseen circumstances. Consider purchasing tickets with a credit card that offers purchase protection for added peace of mind.
If you can't remember the password you used to register on our platform, click on the forgot password button on the "Login" Or "Sign Up" page on the website and you will be sent an email from CelebTickets customer support team containing a Password reset link which you can use to reset your password and access your account.
No! You cannot withdraw your referral bonus but rather they can be used as discounts when you want to make a purchase.
Our support mail as well as other related contact informations are provided at specific areas around the website. You can also navigate to the contact page to get all necessary contact informations and we would be glad to help.
Reselling tickets purchased through CelebTickets may be prohibited by the event organizer or ticket vendor. Customers should review the specific event's terms and conditions for information on ticket resale policies. CelebTickets does not endorse or facilitate ticket resale.
